Refunds and Returns

Refunds & Returns Policy

Last Updated: August 21, 2026

Thank you for supporting Mangrove Sasquatch and our mission to help remove marine debris from Florida’s coastal mangroves and waterways.

RETURNS

We accept returns within 30 days of delivery.

To be eligible for a return, the item must be:

Unworn and unused
In its original condition
Free from damage, stains, odors, or signs of wear
Returned with any original packaging when applicable

EXCHANGES

If you received the wrong size or would like to exchange an eligible item, please contact us within 30 days of delivery. Exchanges are subject to product availability.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible. We may request photos of the item and packaging to help resolve the issue.

If the issue was caused by an error on our part, Mangrove Sasquatch will provide a replacement or refund, including reasonable return shipping costs when applicable.

Non-Returnable Items

The following items are generally not eligible for return:

Items that have been worn, washed, altered, or damaged after delivery
Items returned more than 30 days after delivery
Gift cards
Clearance or final-sale items, when clearly identified as such

REFUNDS

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method. Please allow your payment provider additional time to process and post the refund to your account.

Original shipping charges are generally non-refundable unless the return is due to an error, defective product, or damaged item.

Return Shipping

Unless the return is due to a defective, damaged, or incorrect item, the customer is responsible for return shipping costs.

We recommend using a trackable shipping service when returning an item. Mangrove Sasquatch is not responsible for items lost or damaged during return shipping.

How to Request a Return

To request a return, please contact us through the contact information provided on our website and include:

Your name
Order number
Item you would like to return
Reason for the return
Photos, if the item is damaged or defective

Please do not send items back without first contacting us for return instructions.

IMPACT OF YOUR PURCHASE

Every Mangrove Sasquatch hat purchase supports our mission to remove 100 pounds of trash from Florida’s mangroves and waterways in the customer’s name.

Refunded or canceled purchases will not count toward the environmental impact totals associated with that purchase.

POLICY CHANGES

Mangrove Sasquatch reserves the right to update or modify this Refunds & Returns Policy at any time. Any changes will be posted on this page with an updated revision date.

If you have questions about our Refunds & Returns Policy, please contact Mangrove Sasquatch through the contact information provided on our website.

Mangrove Sasquatch
Wear the Mission. Protect the Mangroves. Make an Impact

Wear the Mission. Protect the Mangroves. Make an Impact.